Shipping policy
<h2>Shipping Policy</h2> <p>Happy Hound Co. ships worldwide. Please read the details below so you know what to expect.</p> <h3>Processing Time</h3> <p>Orders are processed within 1-2 business days of purchase.</p> <h3>Delivery Time</h3> <p>Once processed, orders typically arrive within 7-15 business days, depending on your location. Some remote areas may take longer. Please note these are estimates, not guarantees, as delivery can be affected by customs processing, local courier delays, or high demand periods (e.g. holidays).</p> <h3>Shipping Cost</h3> <p>We offer free shipping on all orders, worldwide.</p> <h3>Order Tracking</h3> <p>Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package's journey.</p> <h3>Customs, Duties and Taxes</h3> <p>Happy Hound Co. is not responsible for any customs fees, import duties, or taxes that may be applied by your country. These charges are the responsibility of the customer and vary by destination.</p> <h3>Delayed or Missing Orders</h3> <p>If your order hasn't arrived within the estimated delivery window, please contact us at marina.boeckel@gmail.com with your order number and we'll help track it down.</p> <h3>Contact Us</h3> <p>If you have any questions about your shipment, reach out to us at marina.boeckel@gmail.com.</p>